Did you lose your chart files from The Cross Stitch Studio due to a software crash or accidentally deleted email? Did you neglect to download them in the allotted time frame? Did you forget to make a backup copy and now you can't find your order at all?

Simply purchase this listing and be sure to include your order number. The reactivation fee is $5.00 per pattern. We will reactivate your files within one business day, weekends excluded. You’ll receive an email with your order link. Please download your files immediately upon receipt and don’t forget to make at least one backup in case of technical difficulties.