Do You Offer Mailed Patterns or Kits of Your Designs?

Please visit the sites below and request the design you want in printed and/or kit form:

Where Can I Find Oversized Fabric?

How Much Fabric Do I Need?
  • Divide each number of the stitch count by your preferred fabric count
  • Add 6 inches to each of those numbers to allow for matting and framing
  • If you’re working in centimeters, multiply the final size by 2.54 to convert from inches

Example: If the finished design size is 12x12, then you'll need a piece of fabric 18x18.

How Much Floss Do I Need?

Each pattern contains a Floss Key indicating how much of each color floss will be needed. Because we don't know what fabric count or stitch configuration you will be using, we have calculated this chart based on the most common, lowest recommended size, 3 over 1 full cross stitch on 14 count fabric. Please refer to the conversion figures below if you are using a different fabric count or stitch configuration.

Please Note: These are estimates. Your actual usage may vary depending on your personal stitching style. The calculation for tent stitches assumes that you're using conventional vertical half stitches on the underside of your fabric. If you prefer to use a continental stitch on the underside, your floss usage will be somewhat higher.

**14 count fabric (3 over 1 full cross stitch): Buy the amount listed
14 count fabric (2 over 1 full cross stitch): Buy 66% of the amount listed
14 count fabric (1 over 1 full cross stitch): Buy 33% of the amount listed
14 count fabric (3 over 1 tent): Buy 50% of the amount listed
14 count fabric (2 over 1 tent): Buy 33% of the amount listed
14 count fabric (1 over 1 tent): Buy 17% of the amount listed

18 count fabric (3 over 1 full cross stitch): Buy 60% of the amount listed
**18 count fabric (2 over 1 full cross stitch): Buy 40% of the amount listed
18 count fabric (1 over 1 full cross stitch): Buy 20% of the amount listed
**18 count fabric (4 over 1 tent): Buy 34% of the amount listed
18 count fabric (3 over 1 tent): Buy 25% of the amount listed
18 count fabric (2 over 1 tent): Buy 17% of the amount listed
18 count fabric (1 over 1 tent): Buy 9% of the amount listed

22 count fabric (3 over 1 full cross stitch): Buy 40% of the amount listed
**22 count fabric (2 over 1 full cross stitch): Buy 27% of the amount listed
22 count fabric (1 over 1 full cross stitch): Buy 13% of the amount listed
**22 count fabric (3 over 1 tent): Buy 20% of the amount listed
22 count fabric (2 over 1 tent): Buy 14% of the amount listed
22 count fabric (1 over 1 tent): Buy 7% of the amount listed

28 count fabric (3 over 1 full cross stitch): Buy 26% of the amount listed
28 count fabric (2 over 1 full cross stitch): Buy 18% of the amount listed
**28 count fabric (1 over 1 full cross stitch): Buy 9% of the amount listed
28 count fabric (3 over 1 tent): Buy 13% of the amount listed
**28 count fabric (2 over 1 tent): Buy 9% of the amount listed
28 count fabric (1 over 1 tent): Buy 4% of the amount listed

** Recommended for best coverage

How Long Do I Have to Download My Files?

Chart files are available to download for one (1) week from the date of purchase. After that time, a $5 per pattern service fee will be charged for reactivation of your order. We regret we cannot reactivated retired patterns due to licensing terms. We strongly encourage you to download your chart files immediately after you've placed an order, and to save a backup copy elsewhere in case of technical issues.

Click here to purchase the downloads reactivation listing and follow the instructions in the description.

Do You Offer Refunds or Exchanges?

Because your order is digitally delivered, we cannot offer refunds or exchanges after the pattern files have been downloaded.