Do You Offer Printed Patterns or Kits of Your Designs?

Please visit the sites below and specify which pattern you want:

• Charting Creations - ships worldwide from Canada
• Lakeside Needlecraft - ships worldwide from the UK
• Paine Free Crafts - ships worldwide from the UK

Where Can I Find Oversized Fabric?

• Dyeing for Cross Stitch
• Charting Creations
• Lakeside Needlecraft
• Paine Free Crafts
• Stitchery XPress

How Much Fabric Do I Need?

• Divide each number of the stitch count by your preferred fabric count
• Add 6 inches to each of those numbers to allow for matting and framing
• If you’re working in centimeters, multiply the final size by 2.54 to convert from inches

Example: If the finished design size is 12x12, then you'll need a piece of fabric 18x18.

How Much Floss Do I Need?

Each pattern contains a Floss Key indicating how many skeins will be needed, based on stitching 3 over 1 on 14 count. These are estimates only; your results may vary.

Click here to use the Lord Libidan skein calculator for other stitching styles.

How Long Do I Have to Download My Files?

Chart files are available to download for one (1) week from the date of purchase. After that time, a $5 per pattern service fee will be charged for reactivation of your order. We regret we cannot reactivate retired patterns due to licensing terms. We strongly encourage you to download your chart files immediately after you've placed an order, and to save a backup copy elsewhere in case of technical issues.

Click here to purchase the downloads reactivation listing and follow the instructions in the description.

Do You Offer Refunds or Exchanges?

Because your order is digitally delivered, we cannot offer refunds or exchanges after the pattern files have been downloaded.